Thank you for considering Bronx Speaker to repair your equipment! You can bring in your item at any time for repair. Once brought in, a member of our staff will take your information & issue you a receipt for the repair. With EVERY repair, a non-refundable $25 deposit is required in order for us to accept this item for repair. Once left, our on site technician will diagnose your item within 1-3 business days. Once we have a quote, we will give you a call informing you of the issue(s) our tech found along with the cost and turn around time for repair. If approved, we will complete the repair & inform you when it would be ready for pick-up.